Quality is the key to the success of MULAG products and is extremely important for us. Due to our long-term expertise and extensive experience in the field of airport ground support equipment and roadside maintenance equipment the standard of quality of our products has been developed to a level reflecting our market position. In order to maintain this high standard, we employ an extensive quality management system.
What exactly is MULAG-Quality?
The Management understands itself as the driving force for the implementation of a consequent quality policy in the interest of our customers. Our Quality Management has set the follwing target: "All MULAG products and MULAG trade goods have to be first concerning design, production and service quality compared to those of our competitors." Since 1996 our business processes are certified, currently according to DIN EN ISO 9001:2015.
What we do for high quality
In order to be certified and attested by third party's report, our QM-system is constandtly being supervised by independent organisations and by customer audits such as:
- DIN EN ISO 9001:2015 supervision audits through TÜV CERT
- DIN EN ISO 3834-2 supervision audits through SVL-Mannheim
- VD18 Audits through Daimler AG
- AQAP 130/151 Audits through Quality Testing Department of the Armed Forces of Germany
The positive results of these audits confirm the successful implementation of our QM-strategy.